FAQ
Order and Production
Yes, we do. Our designer and dressmaker will work with you to create a unique dress tailored to your preferences, including fabric, style, and embellishments.
We can meet with customers via phone, video call, or in person to assist with the measurements and design process.
Select your preferred design and send an enquiry our free consultation form. We will contact you to arrange an appointment to discuss the dress design, measurements, and timeline. Alternatively, you can contact us by phone at 1300 197 218
Yes, you can. The dresses on our website are samples only. Our designer, who has over 15 years of experience in the fashion industry, will meet with you to discuss your needs and design the dress to your liking.
We can design and make any hair accessories you need, complimentary with your dress order.
Yes, some of the lace used on our dresses is custom-designed by our master designer, Rasha Baset.
Production of the dress will commence once the design is agreed upon and measurements are taken.
- For Sydney customers: the dress will be ready in 5 weeks.
- For customers outside of Sydney: the dress will be ready in 6 weeks.
Note: Timeline may vary depending on extras, such as special lace designs.
We will work closely with you to ensure we get accurate dress measurements. Once the calico is ready, it will be posted to you for fitting with paid return postage.
Yes, we will arrange a registered post delivery to ensure the dress is delivered to you within the agreed timeframe.
Prices and Payments
The price of the dress depends on the fabric and lace type and the amount of work required. Our prices start from $1000, based on the fabric and lace used on sample dresses. However, prices may vary if you choose different fabrics or designs.
- 30% of the full amount is paid upon agreement and acceptance of the design.
- 70% is paid straight after the fitting, before the handover of the final product.
There will be fees and charges for a change of mind after signing the agreement to cover consultation time and the initiation of dress making.
If you need further information please loon at our Terms and Conditions.