Contact information

Shipping Policy

At Rasha Baset, we strive to ensure that your order is processed and shipped promptly. However, please understand that shipping times may vary due to unforeseen circumstances with our courier partners.

Processing Time

  • Order Processing: Orders are typically processed within 1-7 business days. In some rare cases, processing may take longer.

Shipping and Delivery

  • Courier Services: We primarily use Australia Post for shipping. Once your order has been handed over to Australia Post, we have no control over the delivery process and times.
  • Delivery Times: Shipping times can vary based on your location and the courier's current situation. While we aim for swift delivery, delays may occur.

Risk and Responsibility

  • Risk: All orders are sent at your risk once they are handed over to the courier. We cannot be held responsible for any delays, damages, or losses that occur after the shipment has been transferred to Australia Post.

Shipping Area

  • Australia Only: Please note that we currently only ship within Australia.

Contact Information

  • If you have any questions or concerns about your order, please contact Rasha Baset via email Rasha@rashabaset.com.au

We appreciate your understanding and patience. Thank you for shopping with Rasha Baset.